Warranty

Limited Warranty (All Customers)

All our products are covered under a limited warranty from the date of purchase when used under normal conditions and for their intended purpose.

Warranty Periods:

• Wallets: 5 years

• Backpacks: 10 years

• Speed Cockpit: 5 years

• Antibacterial Clothing: 1 year

• 3 in 1 Sling Mini: 5 years

Please note that warranty periods may vary depending on the specific product specifications and details. For accurate warranty information on a particular item, please refer to the product page or contact our customer support.

Exclusions

This limited warranty does not cover:

• Misuse, neglect, accidents, or modifications.

• Loss, damage, or costs resulting from misuse.

• General wear and tear, including fading of colors or material degradation over time.

Warranty Claim Process

To make a warranty claim, contact us at support@thefrenchieco.com with proof of purchase, a description of the issue, and photos if applicable. We will assess your claim within 14 days and offer a suitable remedy (repair, replacement, or refund).

Legal Warranty (EU & UK)

In addition to our voluntary limited warranty, EU and UK consumers benefit from a 2-year legal warranty starting from the date of delivery, covering manufacturing defects and product non-conformity.